Privacy Policy
Effective January 1, 2026
D&R O'Fallon Concrete Company, ofallonconcretecompany.com, quotes@ofallonconcretecompany.com
Who we are and what this policy covers
D&R O'Fallon Concrete Company is a concrete contractor based in O'Fallon, MO. This policy explains what information we collect when you use our website, what we do with it, how long we keep it and what choices you have.
It covers every page of our site, from the home page to our service and city pages, and it covers information you send us through the site. You can learn more about our company on our About page.
Information you give us
When you fill out our quote request form, call us or email us, you may give us your name, phone number, email address, the address of the property and details about the job. Some people also send photos of a driveway, patio or slab so we can see the problem before we come out.
We only ask for what we need to answer you and give you an estimate. You don't have to send us anything to browse the site.
Information collected automatically
Like most websites, ours uses analytics tools and cookies, which are small files your browser stores, to collect basic information about visits. This can include the pages you view, how long you stay, the site that sent you to us, your general location based on your internet address, and your browser and device type.
We use this information in summary form to see which pages are useful and which ones need work. We don't use it to identify you personally.
How we use your information
We use the information you give us to reply to your request, schedule an estimate, plan and do the work, send invoices and follow up on the job. We may also contact you about your project or answer questions you asked.
We don't sell your personal information, and we don't rent it or trade it to other businesses for their marketing.
Who we share it with
Our quote request form runs on an outside form service, and our site uses outside providers for hosting and analytics. These companies handle information for us so the site and the form work, and they're expected to protect it.
We may also share information if the law requires it, to protect our rights or safety or the rights or safety of others, or as part of selling or transferring the business.
How long we keep it
We keep job and contact records for as long as we need them to finish your project, stand behind our work and meet our tax and business recordkeeping duties. When we no longer need a record, we delete it or keep it in a form that no longer identifies you.
Analytics data is kept in summary form for as long as it's useful to us for understanding how the site is used.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it, and we'll do so unless we have to keep it for legal or business records. Depending on the state you live in, you may have more rights under that state's law, and we'll honor them.
You can block or delete cookies in your browser settings. The site will still work, though some features may not behave the same way.
Children's privacy
Our website is meant for adults arranging concrete work on their property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Security
We take reasonable steps to protect the information you send us, including limiting who on our team can see it. No website or email system is completely secure, so please don't send sensitive financial details such as card numbers through our form or by email.
Changes to this policy
We may update this policy as our website or the law changes. When we do, we'll post the new version on this page, and your continued use of the site means the updated policy applies.
How to reach us about privacy
If you have a question or concern about your information, or want to make one of the requests above, reach us through our contact page or call (636) 614-2331. Tell us what you'd like us to do, and we'll reply and take care of it.